Body Corporate Communications- How To Find A Strata Manger That Suits You
If you live in a strata complex, you need to ensure that you choose a strata manager that is qualified and whom you can trust moving forward. While there are certainly a lot of benefits to living in a strata complex, you need to know that you have selected a strata manager that is capable of keeping everything running smoothly behind the scenes. From administrative responsibilities to dealing with maintenance and repairs, keeping the complex looking its best and taking the lead in various social issues that are sure to arise from time to time, the average strata manager has a lot on their plate.
In many cases, residents won’t be too concerned about who their strata manager is, especially when everything is running smoothly. If everything is going according to plan within your complex and there are no ongoing issues or tensions between the residents, then you know that your strata manager is doing their job well. On the other hand, if there is a lack of peace between the residents in your strata complex, issues are never resolved, the place looks uncared for or repairs take forever to be completed, it might be time to consider changing strata managers who you are completely entitled to do. If this is the path you decide to go down, you need to ensure that you upgrade and improve your situation by choosing the right strata manager moving forward.
Let’s take a look at some useful tips that will help you to find a strata manager that will suit your needs.
A Great Reputation
To ensure you hire the best strata manager possible, it’s vital that you choose someone with a solid reputation. Working as a strata manager is a demanding role so it’s important that you find a person that is committed to doing the best job possible and that is dedicated to their responsibilities. Replying to inquiries, complaints, requests and other communications should be prompt and you need to be sure that they are dedicating enough of their time and energy to your needs as a client.
As with hiring someone for anything, you need to ensure that the person you choose as your strata manager has adequate experience. Different strata titles and owner’s corporations operate differently so it’s essential that the strata manager you hire has enough experience dealing with different types of strata properties. Every strata complex will have its own nuances, which need to be managed properly so make sure that you choose a strata manager with the required expertise for your property.
There are compulsory qualifications outlined in the strata legislation, which highlight the qualifications and licenses that a strata manager should have. Make sure that you ask any strata managers that you are considering for the role about their experience and the qualifications that they hold. Having the right qualifications is vital. In addition, the best strata managers will usually be very knowledgeable when it comes to financing, commerce, planning, liability, and the nuances of both commercial and residential properties.
Accountability is Key
Your strata manager is someone you need to be able to trust. When they say that they are going to get a particular task completed, contact a tradesperson to resolve an issue or carry out a repair in the building, you need to be sure that they follow through on their promise. Accountability is key for any strata manager to be successful so be sure that you choose someone that is reliable and that can handle administrative duties efficiently.
Reviews And Recommendations
While you will certainly want to choose a strata manager who is an excellent communicator, has brilliant dispute resolution skills, is experienced, qualified and is committed to their job, it can be difficult to figure all of this out when you meet them first. To ensure that you stand every chance of finding the right person for the job, be sure to ask around for reviews and recommendations. Speak with friends, family members, neighbours and colleagues to help you find a strata manager that is tried and tested. Hiring based on solid reviews and direct recommendations can save you a lot of hassle down the line. If you don’t happen to know anyone locally, spend some time reading through online reviews for the strata managers that you are considering working with.
Choose The Right Strata Manager For Your Needs
Finding the right strata manager can take some time but it is important that you work hard to find the right person for the job. Following the tips outlined above, you can ensure that you have every chance of finding the perfect strata manager for your needs moving forward. With the right strata manager in place, you can relax, knowing that your property is in safe hands and will be well looked after in the future.